Work
With us
Be Unique

Work with people 'just like you'

Because we have grown organically, rather than through acquisitions and mergers, from your first day you will sense that you have joined a company where the people you work with are 'just like you' and 'on the same page'.

Our people are passionate about our model of care and are driven to go above and beyond to deliver the best care they can to the people we support and to each other. Many of our existing team members have joined us from other health and social care companies and have experienced different organisational cultures. If you were to ask them, they would tell you that it is rare to work in a company where people share the same values.

'I have not worked for a company like this before – the difference is that values are shared and the standard of care of care is second to none. We're in it together!'

Deliver person-centred care in its truest sense

If you have worked in healthcare before, you will have heard the term 'person-centred' in relation to the care that is being provided.  Sometimes this term is used but the actual service delivery does not live up to the expectations of either the individuals receiving the care or the team delivering the care.

With us, person-centred is at the heart of absolutely everything we do. The reason we have been able to achieve this is because we focus on one model of care. We not only tailor the package of care and our staff training to each individual's needs, goals and aspirations but we also try to match the interests of the people we support with those of the team.

'I think you have done a wonderful job of supporting C and to be honest I have not seen your level of support paralleled anywhere else in the community so really well done' (Referrer)

Exceptional support for your health and wellbeing

As a company that specialises in supporting people with complex needs, we believe that the wellbeing support we provide to the people who work with us should be as outstanding as the support we provide to the people we care for.  We want our colleagues to feel valued, listened to and well supported.

We have our own clinical peripatetic team, who are there to offer support to our staff colleagues as well as the people we care for.  Our team includes experts in Positive Behaviour Support and trauma-informed care as well as others who can provide professional support following a difficult day or when an issue arises that is causing colleagues stress or concern.

'The support you receive from the wider team is phenomenal! Whilst some days are challenging you never feel alone - the responsibility is always shared.  My line manager is always checking on my wellbeing and that of the teams...I've never known support like it.  Feeling valued like this means I don't ever want to leave.'

Fantastic training and development opportunities

If you are working in one of our packages of care, you will receive training above and beyond the usual mandatory training. Your training will be completely tailored towards the individual or individuals you are supporting.  

We have an active career progression programme and we have seen many of our colleagues move into new roles, some a natural progression from the role they were in, others taking a completely different direction. Whatever career path you choose, we will always try and support you to achieve your career goals.

'The amount of training available is just amazing and far exceeds that of other companies I have worked for. To help me support the individual I care for, I received extra training in Personality Disorder... You will be encouraged to progress if this is what you want to do.'

#MyBestDay

‘I have a lot of amazing memories working here but there is one day that really sticks in my mind as being extra special.  It was during lockdown, so we were not able to go out at all other than for walks. Because the person I support has a brain injury, she could not understand what was going on in the world and why we had to stay at home so much.  To make sure she had enough to keep her occupied, we planned lots of different activities each day during the lockdown period.  There was one day when we had made words from scrabble tiles, had a pamper session where we painted our nails, did a jigsaw and played dominoes.  At the end of the day, when she was finishing washing up, she turned round to me, looked me straight in the eye and told me ‘I really love you because you really look after me’. She then gave me a massive hug.  I very nearly cried – this small, but simple gesture was, for me, one of those perfect moments in time that I’ll never forget.'

#MyBestDay

'I had to drive to a local hospital to collect a gentleman who I was going to be supporting in his new home. When I arrived at the hospital, I had to reverse the car and park as close to the entrance as possible because this gentleman was so frightened to walk the short distance to the car park. This anxiety was the result of being bullied all his life because of his learning disability. It was genuinely heartbreaking to see!

My best day has to be the first time I spent a full day out in the community with this particular gentleman. We set off for the local garden centre, and then from there we travelled to the beach and he saw some donkeys. This was the first time I realised that he loved animals, so we decided to visit the nearby horse sanctuary and finally to finish the day we popped into a pub for a meal. The day just flew by and we were late back! In the early days, for him to be out of the house for an hour was a big thing, for the whole day was a massive achievement. When we arrived back, he gently touched my arm and said: ‘thank you’. I still remember this moment now and what an amazing feeling it was. From that day on we were out all the time!  We’ve been to the zoo, dog kennels, rescue centres, the beach and even seen Coronation Street being filmed!'     

#MyBestDay

‘My best day working at Gray Healthcare was a day trip to Blackpool with a gentleman we support.  The team and I never thought for one moment that we would actually make it to Blackpool, but we did, and it was such a fantastic day!  This person we support is schizophrenic. He will always say ‘yes’ when we suggest an outing and, because he likes detail and routine, we always do our homework and plan each outing to the ‘nth’ degree.  

So, after all our careful planning, the day of our Blackpool trip finally arrived! We headed off for the station and as soon as we arrived in Blackpool we had some lunch. We then went to the arcades, walked along the beach and ate an ice-cream in the ice-cream parlour. We sat on the beach and watched the waves – to see the joy on his face from this simple pleasure, and to know that we had made it happen, was such an amazing feeling.  During the trip, he even spoke to people he didn’t know and spent the entire day laughing and smiling.  He achieved so many new things in one day – it was just wonderful.

We finally made it home at 8pm!’

#MyBestDay

'The gentleman I support has Korsakoff’s Syndrome and when he first came to us at Gray Healthcare he was low in mood and had no motivation whatsoever. Every time we suggested an outing, he would think of a reason not to leave the house. Every day followed the same pattern, and at times it did feel that we might never make a positive difference to his life.  However, we persisted and kept dropping ideas and eventually we managed to get him to leave the house. 

My best day out has to be the first time we took a day trip to York.  York seemed a good choice for our first major outing because the gentleman I support loves history. We first planted the seed of a trip to York, then we began planning the day together.  It was a brilliant day – we visited York Minster, climbed the walls, watched street performers at the market and enjoyed a meal in one of the Roman Bath restaurants.  For me it was just wonderful to see him so happy and to know that we had finally made a significant breakthrough. Now York is one of our favourite places to visit together!  At the end of the month, we have a visit planned to Edinburgh and we are also planning a trip to Blackpool to see the illuminations.'

#MyBestDay 

‘My best day at Gray Healthcare has to be the moving in day for one lady we support.  This lady has a diagnosis of Emotionally Unstable Personality Disorder (EUPD), a mild learning disability and some physical health problems.  She had been in services since the age of one and when she came to us, she was in her late 20s.  It was her birthday the day before she moved in and she was naturally anxious about the move out of hospital into a new environment.   So we decorated her flat with birthday balloons and bought her a birthday card.  I love to see other people happy, so I was excited about seeing how happy she was going to be when she arrived!  She arrived by car and I can still see her now arriving with all her bags, smiling and happy. When she saw the decorations, she was absolutely over the moon!   We cooked a cottage pie together for her tea because she loves mashed potato. That was a good day.’