Our bespoke support packages
achieve great outcomes and reduce costs.
Gray Healthcare provides multi-disciplinary support that enables people to live independently in their own homes. We are a national provider of bespoke support packages for young people, age over 16 and adults with a range of complex needs.
We specialise in working with people who have complex needs, who have often experienced long inpatient treatment journeys or backgrounds in care and who require enhanced levels of support to make new lives in their chosen communities.
We are able to support those who may have learning disabilities or autism, mental health, forensic needs, personality disorder, substance use and neurological difficulties. Some people may also have physical support needs that we will endeavour to support.
Each and every person we support is different, the way they need support, for how long and by whom reflects those differences. Hopes, dreams and aspirations for life are unique to each person. We provide a bespoke package of support to help meet each person's individual needs and aspirations.
Our model ensures people live ‘ordinary lives’, in the least restrictive setting. Support costs have the potential to be reduced over time as independence, self-esteem and confidence enable levels of support to decrease. Our model helps to reduce to risk of hospital re-admissions as we support people to develop sustainable community support networks and resilience ensuring that by the time we reduce our support, people are confident to live more independently, know how to identify when they may need help and who they can get help from.
We strongly believe that no one should remain in an hospital environment or residential care setting for a day longer than is needed and we work in partnership with ICS's,CCG’s and Local Authorities to achieve this.
We work with individual people to create a bespoke package of support, tailored to their needs, to enable them to live independently in the community. We do not create services.
Our package of support offers clinically-informed care and support in a person’s own home. We have an excellent team of healthcare professionals who work around the clock to ensure that people are provided with the best support possible. Our front-line workers include highly skilled support workers and team leaders who use their extensive knowledge and skills to plan and deliver support based on a person's needs and desired outcomes. Our multi-disciplinary clinical team includes Occupational Therapists, Mental Health and Learning Disability Nurses, Community specialist district nurses, Learning Disability Nurses, a Psychologist and Positive Behaviour Support Practitioners.
We are a national provider with an infrastructure that enables us to sustainably provide bespoke support for people with complex needs throughout England.
We work with a number of key housing providers to ensure that when a property is needed we can assist with finding appropriate choices and solutions. Supplying an accommodation solution is not our key area of expertise. We believe fundamentally in the appropriate separation of support and housing.
We will work with property experts and specialists to ensure that the housing solution is right for the person. If special adaptations, refurbishments and alterations are required, we can offer advice based on our knowledge and experience providing support in robust and adapted accommodation.
Recruiting a staff team is truly a collaborative process where we will work with the person and their family to identify who they want to the be supported by. We then make sure the individual is as involved in the recruitment process as possible, whether that’s by helping to shortlist and interview their own staff or meeting people who have successfully passed a pre-agreed assessment process. Once recruited the team will then in reach into the current care placement so that when they are ready to transition to their new home they have a team of people they know and feel confident and comfortable with. This also ensures the staff team learn about the person and their needs, interests and ambitions.
Our initial support is usually as a minimum from 1:1 staffing 24/7 up to 3:1, enabling people with extremely complex support needs to live independently in their own home.